Returns & Exchanges

We want you to be fully satisfied with your purchase, which is why we offer a 30-day return window for all unused and unopened shoe care products. If your order doesn't meet your expectations, our streamlined process ensures a quick exchange or refund to keep your collection looking fresh.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original condition.

• 3.
  Ship It Back

  Drop off your package at any authorized carrier location; please ensure the items are packed carefully to prevent damage during transit.

• 4.
  Receive Your Refund

  After our warehouse team inspects the returned goods, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.